General
Who is NicDelivery.com
With over 8 years of industry experience, we curate a premium selection from leading brands, guaranteeing top-notch quality every time. We're committed to being the go-to company for your vaping needs. We ensure that all our products are genuine and our inventory is always fresh. At NicDelivery you can enjoy competitive prices and lightning-fast shipping when you shop with us. Join our mission for a smoke-free future and trust NicDelivery for unparalleled service.
How do I cancel or change my order?
To cancel an order that has not yet shipped, please contact us promptly with your cancellation request and order number at info@nicdelivery.com.
If your order has already been shipped, you will need to return all unopened items by mail to receive a full refund.
Do you accept VISA gift cards?
In accordance with our payment policies, NicDelivery does not accept Visa gift cards under any circumstances. We advise against attempting to use Visa gift cards for purchases as they will be declined.
Please note that we are not responsible for any funds held up or lost during refund processes due to Visa gift card declines. We appreciate your understanding and cooperation regarding our payment methods.
Why was my order canceled or partially refunded?
If your order was partially refunded, it may be due to the unavailability of one of the items you ordered at the time of fulfillment. If your order was completely canceled and refunded, it could be for reasons including suspected fraud, suspicion of being under 21, or if all items were out of stock.
We apologize for any inconvenience and appreciate your understanding in ensuring the integrity of our services. Please contact us if you have any questions.
Who can order from you?
Any individual over the age of 21 years old is eligible to place orders on our website. We strictly adhere to legal age restrictions and require all customers to verify their age before completing a purchase. Thank you for your cooperation in maintaining compliance with regulations governing the sale of our products.
Shipping & Returns
How long is Shipping?
Our shipping delivery times vary depending on the state of delivery. For a detailed breakdown of estimated delivery times, please refer to our Shipping & Returns page. We strive to provide accurate and efficient shipping services to all our customers. Thank you for your understanding and patience.
How do I return items?
Customers may initiate a return for any unopened item by contacting us at info@nicdelivery.com with your order number and the item(s) you wish to return.
Please visit our Shipping & Returns page to review the eligibility criteria for returns. Please note that customers are responsible for covering the costs associated with their return labels.
Do you accept exchanges?
Certainly, for exchanges, please contact us via email with your exchange request and order number for expedited assistance.
Kindly be aware that customers are responsible for covering the costs associated with return postage.